At Alvéra, we want you to enjoy your jewelry as quickly and smoothly as possible. Below you’ll find all the important details about shipping, returns, and refunds.

Shipping Policy

• Orders are processed within 1–3 business days.
  
• Standard delivery usually takes 8–13 business days, depending on your location.
  
• A tracking link will be sent to you via email once your order has shipped.
  

Please note: Shipping times are estimates. Delays caused by customs, local carriers, or unexpected circumstances are beyond our control.

Returns And Refunds

• You may request a return within 14 days of delivery.
  
• Returned items must be unworn, unused, and in their original packaging.
  
• To start a return, please contact us at [your email address] with your order number.
  
• Customers are responsible for return shipping costs unless the item arrived damaged or defective.
  

Once we receive and inspect your return, a refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear.